Last updated: October 30, 2026
LocaleProof operates on a digital credit system. Because our reports and routing calculations incur immediate API computing costs upon generation, all purchases of credit bundles are final.
We do not offer refunds or cancellations for credits that have already been consumed to generate neighborhood audits or commute verifications.
If a technical error on our platform consumes a credit but fails to deliver the report, please contact us at support@localeproof.com within 7 days. Upon verification of the system log, we will credit your account balance back. Cash refunds for technical errors are processed strictly at our discretion.
Since LocaleProof provides digital software-as-a-service (SaaS), no physical goods are shipped. Your purchased digital credits are delivered and applied instantly to your account dashboard upon successful payment authorization.