Privacy Policy

1. Data We Collect & Why

Location Data: When you use the "Locate Me" feature or search for properties, we access your device GPS coordinates strictly to run our auditing and routing engines. We cache recent coordinate searches to improve performance.

Account & Contact Information: We collect your authentication details (such as email) and verified mobile phone numbers to manage your account, prevent free-trial abuse, and distribute welcome credits.

2. Data Retention (How Long)

We retain your account information, mobile number, and search history for as long as your account remains active or as needed to provide you services. You may request account deletion at any time.

3. Payment Processing

All financial transactions are processed securely through Razorpay. LocaleProof does not view, collect, or store your credit card numbers or banking credentials on our servers.

4. Third-Party Sharing (With Whom Shared)

We share data strictly with trusted service providers necessary to operate our platform:

• Authentication & Database Providers (e.g., Supabase): To store account credentials and user history securely.
• Mapping & AI Providers: We send anonymized coordinate data to mapping services (OpenStreetMap/OpenRouteService) and AI engines to generate your infrastructure reports.
• Payment Gateways: Razorpay for processing transactions.

We do not sell your personal identity, phone number, or search history to real estate brokers or advertisers.

6. Children's Privacy & Age Restrictions

Our services are strictly intended for users who are 18 years of age or older. We do not knowingly collect personal data, location data, or phone numbers from minors without verifiable parental consent. If we become aware that we have inadvertently collected data from a user under 18, we will immediately delete the associated account and data.

5. Support and Grievance Redressal

In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below: